Guest Arrival Expert
Company: Marriott International, Inc
Location: Vail
Posted on: October 23, 2024
|
|
Job Description:
Additional Information Part-Time
Job Number 24173587
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Club Vail, 728 West Lionshead Circle,
Vail, Colorado, United States
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY - First impressions are everything. When guests
arrive at our hotels, we want that impression to be memorable. The
same goes for departures. When guests leave, we want them to go
with a smile and a feeling that we were there for them throughout
their stay. We want to build an experience that is memorable and
unique from start to finish. Our Guest Arrival Experts take the
initiative to deliver a wide range of services that guide guests
through their arrival and departure experiences. They are empowered
to move about their space and do what needs to be done. Whether
processing operational needs, addressing guest requests, completing
reports, or sharing the highlights of the local area, the Guest
Arrival Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that
are critical to success - creating a safe workplace, following
company policies and procedures, maintaining confidentiality,
protecting company assets, upholding quality standards, and
ensuring your uniform, personal appearance, and communications are
professional. Guest Arrival Experts will be on their feet and
moving around (stand, sit, or walk for an extended time) and taking
a hands-on approach to work (move, lift, carry, push, pull, and
place objects weighing less than or equal to 50 pounds without
assistance and objects weighing more than 75 pounds with
assistance.. Doing all these things well (and other reasonable job
duties as requested) is critical for Guest Arrival Experts - to get
it right for our guests and our business each and every time. -
PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D.
equivalent. Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience. License or
Certification: None - The pay range for this position is $18.50 to
$18.50 per hour and may offer 401(k) plan, earned paid time off
and/or sick leave, stock purchase plan, discounts at Marriott
properties, commuter benefits, employee assistance plan, childcare
discounts and other wellness benefits. -Benefits may be subject to
generally applicable eligibility, waiting period, contribution, and
other requirements and conditions. The application deadline for
this position is 21 days after the date of this posting, 10/4/2024.
-Marriott International is an equal opportunity employer. -We
believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. -We are committed to non-discrimination on
-any -protected -basis, such as disability and veteran status, or
any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The
Ritz-Carlton Ladies and Gentlemen create experiences so exceptional
that long after a guest stays with us, the experience stays with
them. Attracting the world's top hospitality professionals who
curate lifelong memories, we believe that everyone succeeds when
they are empowered to be creative, thoughtful and compassionate. -
Every day, we set the standard for rare and special luxury service
the world over and pride ourselves on delivering excellence in the
care and comfort of our guests. - Your role will be to ensure that
the "Gold Standards" of The Ritz-Carlton are delivered graciously
and thoughtfully every day. The Gold Standards are the foundation
of The Ritz-Carlton and are what guides us each day to be better
than the next. It is this foundation and our belief that our
culture drives success by which The Ritz Carlton has earned the
reputation as a global brand leader in luxury hospitality. As part
of our team, you will learn and exemplify the Gold Standards, such
as our Employee Promise, Credo and our Service Values. And our
promise to you is that we offer the chance to be proud of the work
you do and who you work with. - In joining The Ritz-Carlton, you
join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to an amazing
global team, and become the best version of you.
Keywords: Marriott International, Inc, Southglenn , Guest Arrival Expert, Other , Vail, Colorado
Click
here to apply!
|