Guest Services Attendant ICE!
Company: Marriott International, Inc
Location: Aurora
Posted on: October 23, 2024
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Job Description:
Additional Information Seasonal Position
Job Number 24163389
Job Category Golf, Fitness, & Entertainment
Location Gaylord Rockies Resort & Convention Center, 6700 North
Gaylord Rockies Boulevard, Aurora, Colorado, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY - Provide customer service in the areas of
operations for various exhibits and shows. Operate attraction/event
by assisting guests to safely enjoy their experience. Sell tickets
to attraction/event by providing accurate information in a
suggestive selling manner. Sell retail merchandise utilizing
suggestive selling methods and maintaining displays as needed.
Operate cash register and POS system to sell tickets or
merchandise. Responsible for cash bank and deposits following
established cash control procedures. Answer guest inquiries via
phone, personally or electronically in a prompt, courteous manner.
Direct guests to proper location with clear instructions. - Follow
all company policies and procedures; report accidents, injuries,
and unsafe work conditions to manager; verify uniform and personal
appearance are clean and professional; maintain confidentiality of
proprietary information; protect company assets. Welcome and
acknowledge all guests according to company standards; anticipate
and address guests' service needs; thank guests with genuine
appreciation. Speak with others using clear and professional
language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others; support
team to reach common goals. Comply with quality assurance
expectations and standards. Identify and recommend new ideas,
technologies, or processes to increase organizational efficiency,
productivity, quality, safety, and/or cost-savings. Stand, sit, or
walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 25 pounds without assistance. Perform other reasonable
job duties as requested. - The pay range for this position is
$20.00 to $20.00 per hour and may offer 401(k) plan, earned paid
time off and/or sick leave, stock purchase plan, discounts at
Marriott properties, commuter benefits, employee assistance plan,
childcare discounts and other wellness benefits. -Benefits may be
subject to generally applicable eligibility, waiting period,
contribution, and other requirements and conditions. - The
application deadline for this position is 35 days after the date of
this posting, 09/17/2024. -Marriott International is an equal
opportunity employer. -We believe in hiring a diverse workforce and
sustaining an inclusive, people-first culture. -We are committed to
non-discrimination on -any -protected -basis, such as disability
and veteran status, or any other basis covered under applicable
law.
Why have less when you can have MORE - all under one roof? Rooted
in our expertise and leadership in meetings and experiences,
Gaylord Hotels intentionally deliver environments, services and
programming that bring people together in an extraordinary way. The
heart of our brand are STARs, who are creative, entrepreneurial and
dedicated to providing thoughtful, big-hearted service to guests.
At Gaylord, we provide STARs with opportunities well beyond that of
a traditional hotel-offering you endless career opportunities, the
extras, and MORE. In joining Gaylord, you join a portfolio of
brands with Marriott International. Be where you can do your best
work,--- begin -your purpose, -belong -to an amazing global---
-team, and -become -the best version of you.
Keywords: Marriott International, Inc, Southglenn , Guest Services Attendant ICE!, Hospitality & Tourism , Aurora, Colorado
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