Manager in Training
Company: Waterway Carwash
Location: Broomfield
Posted on: October 16, 2024
Job Description:
Overview: -Waterway is hiring for its renowned Manager Training
and Development Program in the Denver Area. -You don't have to sit
at a desk to earn good money and learn how to effectively manage
and run a business. You can do that while being active and outdoors
as a Manager at Waterway Carwash. Our Learn to Lead - Manager
Development Program teaches you how to run our business so that you
can run any business. -Successful Managers are highly motivated
people who desire to work where they can get high-quality business
and people management experience, where hard work is recognized,
and where there is a clear-but path to advancement. Waterway
Carwash is that place! We look for energetic leaders with the
ambition and leadership skills to fast-track their way through our
highly structured Learn to Lead - Manager Development Program as
they continue their growth.Waterway's Learn 2 Lead Management
Development Program, the "L2L" is one-of-a-kind:Highly structured -
distinct levels with defined training and objectives - you always
know exactly what you need to do to get promoted!Mentored every
step of the way - we help you get better every day.Learn how to run
a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY
TALL Waterway ladder!Be one of the managers running the location
and leading a large team of hourly team members.Learn to lead! Be
the coach! Be the mentor! Be the role model! Be the boss!Target
Compensation (based on 45 hours per week):$60,667 year one. $65,833
year two. $71,167 year three.
- Paid per hour - the more you work the more you get paid!
- Typical schedule averages 45 hours each week (5 working days
and 2 days off)Benefits & Perks:Paid Time Off (PTO) - up to 10 days
earned the first year.Medical Benefits - Health, Dental, and Vision
Insurance coverage starts within 60 days.Long-term Investment
Matching ProgramCollege Tuition Assistance Program - continuing
your education? Up to $10,000 in tuition expenses covered.Very
generous Referral Bonus ProgramCasual Waterway Manager uniforms
provided.Stay active in an outdoor, fast-paced work environment
(NOT a desk job!)FREE CAR WASHES & FUEL DISCOUNTSManagers in the
L2L may work at any of our 6 Denver Waterway Locations:
- Broomfield / Flatiron Crossing - 44 W Flatiron Circle,
Broomfield, CO 80021
- Cherry Creek / Glendale - 3875 Cherry Creek N Dr, Denver, CO
80209
- Foxfield / South Aurora - 16330 E Arapahoe, Foxfield, CO
80016
- Greenwood Village / DTC - 5290 DTC Blvd, Greenwood Village, CO
80111
- Lone Tree - 8640 S Quebec St, Littleton, CO 80124
- Parker - 12055 Lioness Way, Parker, CO 80134 Responsibilities:
While completing the L2L - training program, Waterway Managers have
a variety of responsibilities running the store:Provide excellent
customer service:
- Lead by example in delivering outstanding customer service.
Positively and enthusiastically greet customers, identify needs,
and sell car wash services, memberships, and other services.
- Identify, address, and correct any customer concern or
dissatisfaction.
- Build customer satisfaction, repeat business, and loyalty
through delivery of great service and a positive customer
experience.
- Effectively manage daily operations, lead and manage team to
meet customer expectations.
- Maintain a safe, clean, and organized environment to ensure a
positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, entrance to
tunnel, and customer waiting areas.Manage daily operations:
- Coordinate daily store production through planning and
execution. Staff store based on forecasted business needs and
adjust in response to changes in demand.
- Ensure store is opened and staffed correctly. When closing,
ensure that all closing procedures are followed, and all assets are
adequately secured.
- Maintain high service standards by managing quality and
customer service standards. Perform quality checks to verify
results, coach team to improve results, identify trends and
recommend improvements.
- Complete all required administrative tasks punctually and
accurately.
- Respond to and effectively resolve customer and employee
concerns and issues. Troubleshoot equipment breakdowns or failures.
Monitor and manage store inventories.
- Complete regular audits and ensure the store meets appearance
and safety standards.Lead, manage, and supervise employees:
- Provide daily direction and coaching to employees to enhance
performance and employee satisfaction.
- Coach, mentor, and develop employees. Provide effective
orientation, training, and feedback to develop employees.
- Create and maintain a positive, professional, and safe work
environment that is in alignment with Waterway's culture, mission,
and core values.
- Create weekly employee schedules that ensures sufficient labor
coverage for all key positions, meets business demands, and the
needs of employees.
- Perform other safety, cleaning, and maintenance tasks as
needed.
- Be trained and able to perform essential functions of all
hourly positions.
- Support, enforce, and follow Waterway policies, procedures,
guidance, and instructions, including and especially those related
to safety. Report any damage or injury report in a timely manner,
following all established procedures.
- Various other functions as identified and directed by
management. Qualifications:
- Current and valid drivers' license;
- Must have an associate's degree or above (or a current college
senior) OR at least 2 years' experience in any of the
following:Supervisory or management experience, preferably in a
retail or hospitality settingProfessional Sales (B2B or B2C),
orMilitary Leadership
- Available to work a retail schedule (5 of 7 days, 45 hours,
including weekend and holidays).
- At least 16 years of age;
- Authorized to work in the US and not require sponsorship now or
in the future. Physical Requirements:
- Environmental - will work outdoors year-round, and be exposed
to wide temperature variations, sunshine, wet weather (rain, snow),
humidity, wet surfaces, gasoline and exhaust fumes, machinery and
moving parts, and brief exposure to car wash tunnel noise.
- Physical - periods of extended standing, bending, lift and
carry up to 50 pounds, drive vehicles, reach above and below
shoulder level. Complete tasks at a fast pace, sustain consistent
physical effort, sustain continuous and prolonged standing and
movement. Work under pressure in a fast-paced environment and
maintain a calm and professional disposition in all
circumstances.
- Vision and Hearing - Far and near visual acuity, peripheral
vision and depth perception. Hear, understand, and distinguish
speech from other sounds (e.g., alarms, horns, vehicles, and
equipment).
- Language - must be able to fluently speak and understand
English when communicating with other team members, managers, and
customers for business related purposes.
- Attendance - maintain regular, predictable, and punctual
attendance. Work as assigned schedule which may be irregular and
include weekends, extended hours, overtime, and holidays. EEO
Statement: If an accommodation is needed to participate in the
application process, you may request one by contacting our
Recruiting Department (Recruiting@waterway.com). Waterway is an
equal opportunity employer and does not discriminate against an
applicant for employment on the basis of race, color, religion,
national origin, ancestry, gender identity, pregnancy, age,
disability, sexual orientation, military status, citizenship or
immigration status, or legally protected status.
Keywords: Waterway Carwash, Southglenn , Manager in Training, Executive , Broomfield, Colorado
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